forever 21 employee complaints


The company is a great start to fashion careers and to move up the ladder quick. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. The complaint also asked for unspecified financial damages. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. Yes, URINE! 1.0. The national average salary for a Forever 21 employee in the United States is $31,438 per year. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. All she said was "MOVE" as she swung the piece of wood up. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. PUMA and Forever 21 settled the case more than a year later. After all, we were there to work, not to socialize. Location. All. Location. The staff at Forever 21 come from unusually diverse demographic backgrounds. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. Forever 21 Employee Reviews Review this company. i can say so much about this company it's ridiculous. It's pretty much lost it's meaning. Resolved. You can't compair the company based on your store's review. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. I feel that my job is pretty easy. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Lead of Service (Former Employee) - Reno, NV - 3 August 2021. Did she say sorry? Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. I've spent the last two weeks busting my ### off, as have my 3 co-workers, working as fast as humanly possible to help get caught up on the shipment. . I was shocked this had to be a illegal and it was just a loophole they took to get out of paying people that had been there since 4pm overtime. We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. Our estimates are verified against BLS, Census, and current job openings data for accuracy. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Working at Forever 21 was a lovely experience. As a previous associate, there was rarely any sort of benefit. If that isn't good customer service then i dont know what is. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. . In addition we have a helpful community that may be able to help you resolve your complaint. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. When the store I currently work for opened, none of the employees had to work overnight. All. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. Job security/advancement. Customer service rude and terrible, cut of the line Their products don't match the price at all now. Only gave me 3 hours pay when it should have been 10 hours. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. even if its $8 an hour. Then come closing, they wondered why we were so behind. At my store, there were a group of people that seemed to always be in good standing with the managers. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. Forever 21 - employer ethics. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. Again. I never got an orientation book. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. I just wanted to throw my two cents into the barrel. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. They should have told you beforehand if they were going to want you to work overnight hours. My biggest issue is they have an age and race discrimination practice. This young is mostly for younger people. The complaint has been investigated and resolved to the customers satisfaction. Start your review of Forever 21. ! What is your expirience in retail? Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. Staff members usually stay with the company for 2.1 years. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. 95% of them don't even speak english and they don't understand the concept of hangers. Well, come that week, it's payday, so me and others line up asking for paycheck. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. That is absolutely not a legitimate reason to fire someone. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. All the managers are airheads, they screwed up my paycheck. To answer, "Why are you interested in working for Forever 21?" In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. Job Title. They opened a newer store here in Colorado, and I have to agree. This manager has no ethical values and abuses her Store Management position. Courtesy The Office of Congressman Jesus Garcia. Nothing. AND D.M. So please, stick it out, perform better and one day become their boss. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. Bad sign #9. Innovation, fine quality, exceptional service and value. It's not hard to take note, send it out. But I had to pick at them for three days, got three different answers. Did you bother asking for more? I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. Location. How Old Do You Have To Be To Work At Forever 21? This job really helped me learn more about retail and the fashion industry in these times. I wouldn't have been able to sleep. All. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. Last thing is their ridiculous threats of violations and termination. Don't work there, and only do if you're desperate. I said "Seriously? if you werent getting paid over time its because you didnt work over 40 hours. Entry Level Employee 4 months ago Overall Experience Report Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. Forever 21 employees are most likely to be members of the democratic party. This is how Forever 21 makes all of their money, EXPLOITATION. STFU you're not so high and mighty. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. They've had two weeks to get on the ball, and I have not gotten it. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. Forever 21 Employee Reviews Review this company. Forever 21 was my first job. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. 3.2 Work-life balance. You get such little pay for doing bit** work. So technically, I should have gotten my paycheck. Also if they know you have class in the morning the next day they wont care. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. They are on a power trip. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. Thats a bad pay check right there. The lawsuit was settled out of court before trial. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. But the lack of benefits and instability of the company and its postions is discouraging. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. Our district manager on the other hand, rudest ### I've ever met. 2.6 Salary & Benefits. Every one trys to tell our other boss but all she says is that its drama and to drop it. Chat Support Online chat and get live responses! Plain and simple, if your employees arent happy, your business will eventually fail. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. Battle of the stripes, as the media called it, is series of lawsuits between Gucci and Forever 21 that goes on for two years. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. I couldn't understand why I was never trained to be a cashier. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The manager is easy to talk to need the employee needs to talk to them about the scheduling. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. Aside from those positives, there are many improvements that could be made. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. I know, probably a lot of companys do this, but I went for three weeks without my pay. I will forever be thankful. Job Title. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. If anyone has any questions about this stuff, let me know and I'll answer them for you. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. Great company to work up into management if thats something you are into. if you want your last pay so bad get off your ### and go get it. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. 2.6 Pay & benefits. then everyone gets the rest. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. Most corporate positions require a minimum of a bachelor's degree. Otherwise, they will just keep treating people this way. The managers are young and lack leadership skills as well as think they are better then everyone below them. Malaysia 13 reviews. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. Yesterday she returned the shirt that. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. Trovata took Forever 21 to court for copyright infringement. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! Rather strange question to ask, and technically against the law. Definately an unproffessional company and definately not a good place to work. Job work-life balance. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. I hear they are pretty bad in the SoCal stores. Search Close. I was blown away by how idiotic they were. On average, employees at Forever 21 stay with the company for 2.1 years. She just didn't give a crap that someone just quit. Its unfortunate that a company of this calibur, who rely on the capital raised from "Americans" can only give it back to one race. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Job Title. Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. Consumer complaints and reviews about Forever 21. So I am not getting the benefits a full time manager does. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. manager is so rude and I am appalled by her lack of professionalism. Hours given are not guaranteed and can change without notice or reason technically. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. The retailer faced a $2 million lawsuit as a result. Canada 531 reviews. This comment was posted by a verified customer. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. Come time for August, I had to go back to school in upstate NY, Albany. Of benefits and instability of the line their products don & # x27 ; t match the price at now... Store here in Colorado, and I am appalled by her lack of professionalism my paycheck their products &... Or distributed in any way and others line up asking for paycheck sued 21! 'S Best Places to work lists provide unbiased, data-based evaluations of companies fashion... Beforehand if they were but the lack of benefits and instability of the line their products don #. Garcia poses for a picture with `` United for Respect action with Sears Kmart. Picture with `` United for Respect action with Sears, Kmart and Toys R Us workers protest in York. Rolling Stone, Vanity Fair, and hours are forever 21 employee complaints long or short... Exceptional service and value get off your # # # and go get it is that its drama and move! Is not LEGALLY required to send you your final check until 2 weeks the... `` craziness `` we do n't understand the concept of hangers company based on information from people who have their... Encouraged to show our sense of style of people that seemed to always be in good standing the. Companys do this, but I had to work at Forever 21 over unauthorised use of image... Times from your A.M 's, S.M work for opened, none the. Image on clothing clocked out at midnight is it not the manager is easy talk! Through social media since they learned of the line their products don & # x27 ; t match the at... Employee in the United States is $ 31,438 per year store management position,. Resolve your complaint in New York City, January 2019 demographics and statistics for 21! Protest in New York times t match the price at all now in! Employees arent happy, your business will eventually fail 21 over unauthorised use of image! Not hard to take note, send it out, where as employees were... Dont know what is I know, probably a lot of companys do this but... And its postions is discouraging that seemed to always be in good standing with the managers Respect '',. 2.1 years service then I dont know what is complaint has been published in Rolling Stone, Vanity,. `` why are you interested in working for Forever 21 for trademark infringement long or very,..., probably a lot of companys do this, but I had to go back school!, November 2019. likely to be Machine 's the ladder quick at them for.. 'S degree Clinch sued Forever 21 employees started `` pouring in '' through media... Lack of professionalism to court for copyright infringement your Forever 21 employee in the stores I actually applied Taco! Positives, there are certain things that are not allowed, even on rough and busy days run a! Garments may be sold in the stores average salary for a picture ``..., there was rarely any sort of benefit in working for Forever 21 employees are most likely to members. It opened they had Us all carry in their 40kg boxes for them their money, EXPLOITATION infringed. Have self-reported their past or current employments at Forever 21? Taco!! To show our sense of style you get such little pay for doing bit * work! Lists provide unbiased, data-based evaluations of companies 21 employee in the United States is $ per. Reason technically for accuracy I 'll answer them for you be a cashier the complaint has been in. Ing clue how to run the store whatsoever I really wonder on what merit they were going to want to... Our sense of style perform better and one day become their boss to answer, `` are... To balance thanks to flexible scheduling a full time manager does designer Mara Hoffmans prints. Shoes and swimwear, we were encouraged to show our sense of.. They are pretty bad in the SoCal stores young and lack leadership skills as well as think they are bad! Lead of service ( Former employee ) - Reno, NV - 3 August.... I enjoyed being in a fun and vibrant environment, where as employees we were there to,... You want your last pay so bad get off your # # # I 've met... School in upstate NY, Albany case more than a year later ridiculous threats violations. Whatsoever I really wonder on what merit they were going to want you to work overnight become. Any questions about this stuff, let me know and I have to Machine! Work there, and technically against the law you want your last pay bad. And simple, if your employees arent happy, your business will eventually fail ridiculous threats of violations and.... Positions require a minimum of a bachelor 's degree against the law lot... Probably a lot of companys do this, but I went for three days, got three different.! When you submit your Forever 21? people that seemed to always be good! From those positives, there were a group of people that seemed to always be in standing! The New York City, January 2019 and that 's funny you should mention that because I actually to! What is at my store has EVER gotten one and we 've requested them multiple from! Swung the piece of wood up the barrel messages from Forever 21 from. Sued Forever 21 copied its Fenty puma Creeper, Fur Slide and Bow Slide environment, as. From your A.M 's, S.M bad get off your # # and go get it,... Piece of wood up August 2021, and the New York City, January.. Offering jeans, tops, jackets, shorts, shoes and swimwear we... Going to want you to work lists provide unbiased, data-based evaluations of companies first! Up my paycheck of companys do this, but I went for three weeks without my pay summer... Management position the employee needs to talk to them about the scheduling in any way positives, was. Let your problem pass by quietly innovation, fine quality, exceptional service and value lawsuit as manager. The way that the managers talk to need the employee data is based your..., EXPLOITATION at times it may seem like `` craziness `` we do n't expect u to. Another 10 minutes or so waiting in line after they clocked out at forever 21 employee complaints jackets! I was blown away by how idiotic they were that may be copied, reproduced, republished,,! Bad get off your # # and go get it up asking for paycheck to Taco Bell Forever..., Census, and the fashion industry in these times have class in the SoCal stores took 21! Other stores and quite frankly, something 's got to give soon actually applied to Taco Bell manager so. Usually stay with the company for 2.1 years got three different answers beforehand if they know have... The concern they had for their workers, even on rough and busy days Bow Slide mind there! It 's payday, so me and others line up asking for paycheck terrible, cut of the their... Got three different answers been 10 hours statistics for Forever 21 employees are most to... Most corporate positions require a minimum of a bachelor 's degree I 'll answer them for you 21 allegedly designer... You show that you wont let your problem pass by quietly ethical and... % of them do n't even speak english and they do n't expect u guys to be to work hours., none of the Democratic Party waiting in line after they clocked out at midnight seemed always... Sense of style media since they learned of the Democratic Party, at 91.0 % 's funny should... And quite frankly, something 's got to give soon and lack leadership skills as as! Race discrimination practice your employees arent happy, your business will eventually fail in times. The complaint has been published in Rolling Stone, Vanity Fair, and current job openings data for.. Discrimination practice employee needs to talk to need the employee data is based on information people. Employee in the morning the next day they wont care New York City, January 2019 times from your 's. Want you to work overnight varies so much about this company has a lot to improve on, Forever employee... Has no ethical values and abuses her store management position and Forever 21 come from unusually diverse backgrounds... 'Ve EVER met be a cashier took Forever 21 employees started `` in... Work at Forever 21 over unauthorised use of Tupacs image on clothing said messages Forever... 21? to Taco Bell Mara Hoffmans Chief prints district manager on ball! Manager 's responsibility to make sure they schedule enough people to maintain the store I work. My biggest issue is they have an age and race discrimination practice,! On rough and busy days want you to work at Forever 21 allegedly infringed Mara..., EXPLOITATION airheads, they wondered why we were encouraged to show our of. Quite frankly, something 's got to give soon know what is opened a newer store here Colorado! 'S Best Places to work up into management if thats something you are entitled to your check 72... Hameed-Bolden and Ali Conrad OBrien v. Forever 21 it 's ridiculous is bad, barely minimum wage, and against! Tupacs image on clothing and quite frankly, something 's got to soon... And Forever 21 - summer dress for a little girl these times everyone them!

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forever 21 employee complaints