Part of Terminal 4 evacuated at JFK Airport Thursday afternoon after kitchen fire at Panda Express! Team Building: General managers can use their team-building skills to help their employees work together more effectively. Add metrics to show how youve been able to turn your skills into successes (e.g., Headed team that exceeded sales targets by 10%). When did you have a difficult time on the job, why, and how did you handle it? TX, 464 East Main Street Crowley, Assistant Manager/General Manager - Torrance, CA, ? Tailor your general manager resume directly to the job description. This is a job where you have to have a keen eye for selecting the most talented individuals that can grow with the company. For a complete description of the General Manager position, including training requirements for promotion, visit the Panda Ops Manual on PAWS; then click Human Resources. Promotes HMSHost as an employer of choice within the local community, Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant, Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Hiring and training staff to provide excellent service to patrons. The average salary for Assistant Manager at companies like PANDA EXPRESS in the United States is $55,019 as of November 23, 2022, but the range typically falls between $45,549 and $64,489. How do you handle upset customers? Panda Express Manager. As a general manager, you may have to deal with customers who are unhappy about something. That means, for the most part, everyone applying for this job is going to be similarly qualified. Upon arrival, they said they are offering me the position of Assistant Manager for $16/h. Easy Apply. .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } Customer service is an important part of being a general manager at Panda Express. Learn more in our Cookie Policy. A general manager at Panda Express is expected to hire and train the best candidates possible. First round: leadership+why are you interested Second round: resume+ why are you interested Final: why are you interested+resume, Anonymous Interview Candidate in Spokane, WA, I applied online. Panda Restaurant Group is committed to hiring former members of the military and fostering an environment where these individuals can succeed professionally and personally. The process took 2 weeks. General Manager (Current Employee) - Greenwood, IN - November 14, 2022. Anonymous Interview Candidate in Salt Lake City, UT, I applied online. Dont worry! For Service & Kitchen Team: Sauyeng.Ng@pandarg.com. I am a US immigrant from Russia. Panda Restaurant Group 3.6. On Fishbowl, you can share insights and advice anonymously with Panda Express employees and get real answers from people on the inside. Interview process was easy to schedule and recruiter was nice. For more information, please contact the following: For Management: Sauyeng.Ng@PandaRG.com. Creating effective schedules and quickly resolving . Application Information. As general manager, you'll be involved in all aspects of the business and restaurant operations. Job Description. Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law, Holds Managers and staff accountable for ensuring all safety standards are understood and followed. Full-Time. They accepted the offer and seemed satisfied with my response.. Find contacts: direct phone number, email address, work experience. We invest in our people because great people run great operations that will exceed our guests' expectations. There is an hr from panda to have a zoom interview for the first round. You must also be able to follow directions and be able to handle stress. Weekend availability. As a general manager, you may oversee the customer service team and train employees on how to provide quality service. Panda Express is America's largest family-owned Chinese restaurant with more than 2,200 stores, 40,000 associates and $3 billion in sales. Clear All. A General Manager at Panda Express is responsible for overseeing the daily operations of the restaurant. By investing in employee engagement, General Managers can ensure that their teams are motivated and productive. Once you have read the job description, click on the "Apply for Job" button. Okay, so students are usually told to introduce themselves on the first day of school. In a general manager job, you need both hard skills and soft skills that help you in strategic planning and managing team members. I likely would have received an offer but I turned it down to go back to my prior career out east. Anonymous Interview Candidate in Atlanta, GA, I applied online. Visit our career coachcommunity for personalizedadvice on your job search. Hotels tend to cost upwards of motels under $200 a week, with an average cost of around $180 per night. TX, 136 East Belt Line Road Coppell, People: Hiring, training, coaching, and development; Guest: Excellent food quality, guest service, and associate friendliness The employee data is based on information from people who have self-reported their past or current employments at Panda Express. What Do You Need to Work at Panda express - Requirements Web Analytics cookies allow us to gather information regarding how you access the Site, for how long you stay and what parts of the Site you have visited. Panda Restaurant Group, Inc is an Equal Opportunity Employer. Panda Express Interview Questions and Answers. I think my passion for this dish makes me a good fit for this position because I understand what our customers want.. $26k-38k yearly est. Additional pay could include bonus, stock, commission, profit sharing or tips. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then . First was a video interview (recorded). The process took 1 day. Essential Duties and Responsibilities: Employee engagement is an important trend for Panda Express General Managers to understand. Panda Express is Now Hiring for Part-Time & Management Positions! 1. Panda Restaurant Group, Inc is an Equal Opportunity Employer. View the job description, responsibilities and qualifications for this position. Maintain cleanliness and safety standards, and apply knowledge of all policies, procedures, and practices, High school diploma required; Associates degree preferred, Minimum one to two years of Operations experience, Must be flexible to move to a store within a 50 miles radius and able to work a flexible schedule, including weekends. You can update your choices at any time in your settings. Recruiters want applicants that feature the same skills and qualifications mentioned in the job posting. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. If you are interested in joining Team Panda apply online at www.PandaCareers.com, keyword "2052". 3rd was an interview with a Area manager who oversaw 14 locations. Operations Analysis: General managers oversee the daily operations of a restaurant, including the kitchen, dining room and cash registers. General Managers must be able to anticipate customer needs and provide a personalized experience that meets those expectations. General Manager job description. They offer free programs to teach you money budgeting, mental health, yoga, etc. TX, 6300 Samuell Blvd 101 Dallas, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share. Search job titles. Tell me about yourself. Your email address will not be published. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. This helps avoid confusion when employers read your resume. When answering, it can be helpful to mention something specific about the company that interests you or an aspect of the job that excites you. Help make it more accurate by adding yours. If you're a leader committed to quality service and . 138 Panda Express General Manager interview questions and 105 interview reviews. From hiring, training, and guiding of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, it's up to you to make your store a success. It was basically just a zoom call where they ask who you are, what youve worked as and for how long, why Panda Express and what do you know about Panda Express. For this purpose, we may share the information collected with third parties. Candidates must also have excellent customer service and communication skills, as well as the ability to lead and motivate a team. View christina rahayu's email address: cxxxxxxu@pandarg.com & phone: +1-205-xxx-xx97's profile as Assistant Manager at Panda Restaurant Group, located in Mason City, Iowa. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. To be considered for the position of General Manager at Panda Express, applicants must possess a minimum of a high school diploma or equivalent. . No suggested location found; would you like to perform a keyword search with this location instead? Employee engagement has a direct impact on customer service, productivity, and profitability. 31004-Uncle Tetsu Del Amo Mall, Torrance, CALIFORNIA, UNITED STATES ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Management Uncle Tetsu ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Apply for Job Recommend to a Friend Sign Up for Job Alerts. The interviewer will want to know that you understand the importance of providing excellent customer service and how it can impact your teams performance. I was asked to work for 6 hours to get a taste of what it's like. Interview process was professional. This information helps them make decisions about ordering new products and restocking items. By clicking Agree, I consent to our data usage policies as stated. Responsibilities. The higher paying positions at Panda Express include coach operator, general manager, chef, and supervisor. If youre looking for a way to express your knowledge, experience, and qualifications more effectively, then you can do so with a cover letter, which can be one of the most important ways to highlight things that you cant highlight effectively in your resume. For example, a general manager might notice that a restaurants sales are low during the afternoon and decide to hire more employees to work during that time. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, it's up to you to make your store a success. When answering this question, it can be helpful to mention a food that you enjoy but also one that many of your customers might like. By focusing on the customer, General Managers can ensure that Panda Express remains competitive in the market. Panda Express also requires that all General Managers complete a comprehensive training program. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Panda Express is Now Hiring for Management Positions! To get a better sense of the salaries at Panda Express, other roles such as food server and crew member can be considered as well. They may also want to know what attracted you to this specific location and how long youve been interested in working for the company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You are in charge of the operation of a single store. Established in 1983, PRG includes the original Panda Inn concept, Panda Express, and Hibachi-San. [CDATA[/* >