In fact, in some cases, even disabling the antivirus doesnt work. If the POWER, INTERNET and WIFI lights on your Vodafone Wi-Fi Hub are still not solid green, or the 3G/4G light is on, give us a call on 1300 801 122. Click Network Reset and youll be back to square one. Your Wi-Fi network might be affected by the network's frequency band, channel congestion, and/or signal strength. Update the network adapter driver. Hey@Bea2239, apologies for the delay in our response. Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. Posts: 2. Sometimes, an outdated driver can prevent your computer from connecting to the Internet. Step 10 of 26. Check that all cables are connected properly. Step 10 of 25 Enter APN Key in live.vodafone.com and press OK. Restart your modem and wireless router. Youll need to know the PC manufacturer and model name or number. The Network Troubleshooter (mentioned above) can help diagnose and fix common connection problems. The lights on my router have You can manually reset the Wi-Fi Hub 3.0 back to its default settings by following these steps. Solutions: 0. WebPress MENU on your remote. In this window, double-click on network adapters to expand it. Open up Device Manager. If it is, contact your ISP. personalize content and ads, and analyze how our sites are used. Write down that address if you need to. If it doesnt match, you wont be able to connect, and the network might not appear in the list of available networks. Click enable content sharing (button will show as green once enabled) and click apply.. If PIA is not connecting, then you just need to follow the steps below to resolve the issue. Next, go back to Settings -> Wi-Fi and tap on your Wi-Fi network to reconnect to it. We appreciate your feedback. 5GHz will deliver faster speeds but has a shorter range than 2.4GHz. Wait at least 30 seconds or so. Open Control Panel > Network and Internet > Network and Sharing Centre > Change adapter settings. Ifyou unplug the modem and lights stay on, remove the battery from the modem. Here are some things to check and try with your router if youre at home and having trouble getting connected. WebYou can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub by first connecting to the device via Ethernet or Wi-Fi, logging in to the dashboard and clicking Youll need to know the PC manufacturer and model name or number. Uncheck the box next to Internet Protocol Version 6 and press OK. Press Windows + R to open the Run dialog box. 150 Mbps. Writing about online privacy and security without any regard for political correctness is his way to counter the instruments threatening our liberty. Make sure WiFi is turned on. If you can't connect to another website, go to the next step. Select the Start button . I have tried to unplug all wires and cables, restart router etc but nothing is fixing it. Tried all the steps above but still have PIA not working? User guides Pocket WiFi 4G R216 Pocket WiFi 4G R215 Popular topics Inserting the SIM and getting started Finding your WiFi network name and password Changing the WiFi network name and password It is common for some problems to be reported throughout the day. SelectUnnamed Network, selectConnect, and then type the network information. For example: 192.168.1.1. have has it for months. WebVodafone outages reported in the last 24 hours. Choose the Analyser tab from the side menu to see the results of the latest scan from your local area gateway. Select the Advanced tab and look for a Wireless Mode setting. This can help solve connection problems you might have after upgrading from a previous version of Windows to Windows 10. What can I do if Im experiencing slow connection speeds? Select the Start button. Add the MAC address you wrote down for your PC to the access list and save your changes. After resetting the device, try connecting to PIA again. The steps you take to restart your modem and router can vary, but here are the general steps. This helps create a new connection to your Internet service provider (ISP). Compatibility How Many Devices Does PIA VPN Support? WebInitial troubleshooting steps. Select Run as administrator, and then select Yes. Use a ball point pen or a paper clip to push the reset button for 7 seconds and then release it. Vodafone has been experiencing some major technical connectivity troubles for the past couple of months now. I now keep getting the following message: "No internet connection please press reconnect to restart your dsl line" I have tried to unplug all wires and cables, restart router etc but nothing is fixing it. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. If any of the lights are off or flashing, follow these steps: Check that the POWER, INTERNET and WIFI lights on your Vodafone Wi-Fi Hub 3.0 are all solid green and not flashing. Also, make sure Airplane mode is turned off. Try connecting to a network on a different frequency band. Make sure the Vodafone Wi-Fi Hub is turned on. Consider usingit if the steps above dont help to get you connected. If your list of available Wi-Fi networks i If it saysConnectedunderneath the network name, selectDisconnect, wait a moment, and then selectConnectagain. Select theNetworkicon, and then selectHidden network. I am getting a message that says No internet connection. We'll need to access your account to help get you up and running - please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle@VodafoneUK. What do I do if my Vodafone Wi-Fi Hub 3.0 has switched to 4G Backup? The internet connection is shared by many functions on your phone such as internet browsing, receiving email messages and installing apps. If you have FTTC, FTTP or HFC, make sure the ethernet cable is plugged into the red port labelled WAN on your Vodafone Wi-Fi Hub. If you have to connect to Express VPN using your mobile data Select VPN from the menu on the left. On your PC, try to connect to the Wi-Fi network again. So, you wont be able to unblock every region of Netflix with PIA, but it generally works reliably for the US. Push reset button Use a ball point pen or a paper clip to push the reset button for 10 seconds and then release it. Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. Alternatively, for a more immediate response you can speak to an adviser usingLive Chat. The Vodafone Wi-Fi Hub 3.0 will restore to its initial configuration and will restart. When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. Enter APN Press APN. Visit the PC manufacturers website and download the latest network adapter driver from there. No internet connection? Using the supplied red-tipped ethernet cable, connect the Vodafone Wi-Fi Hub to the nbn connection box. If your PC can't connect to the Internet, you'll need to download a driver on a different PC and save it to a USB flash drive so you can install the driver on your PC. Next, type devmgmt.msc inside the text box and press Ctrl + Shift + Enter to open up Device Manager. Give the nbn connection device up to 20 minutes to reconnect to the nbn network. Select the network adapter, select Update driver >Search automatically for updated driver software, and then follow the instructions. My internet was working fine until a few nights ago. Make sure the Vodafone Wi-Fi Hub 3.0 is turned on. Try running the Network troubleshooter to see if it can diagnose and fix the problem. Write down that address if you need to. Youll have to reenter it when you reconnect to the network. After setting up the required port forwarding number in the app you want forwarded ports for, follow these steps: Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall. Go to the Wi-Fi Hub dashboard by typing 192.168.1.1 into your browser, login and click Management on the top menu. If that doesnt work, clear the cache stored in your PIA app from the settings menu. We have listed down the steps for disabling the IPv6 on a Windows device. Logically, you should check if your inability to connect to the internet is really due to your VPN provider/software or if the problem lies elsewhere. I now keep getting the following message: "No internet connection please press reconnect to restart your dsl line". Go to the Wi-Fi Hub dashboard by typing 192.168.1.1 into your browser, login and click Wi-Fi on the top menu. If the website opens, there might be a problem with the specific website. If your Vodafone Wi-Fi Hub 3.0 is still connected to 4G Backup, you may want to perform a factory reset. When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. The good news is that these issues only exist in older versions of PIA apps. Go to the Wi-Fi Hub dashboard by typing 192.168.1.1 into your browser, login and click Settings on the top menu. For example, typeping 192.168.1.1and selectEnter. If you are using a wireless (WiFi) connection, many internet issues can be solved by simply restarting your equipment (the old turn it off and back on again trick). Firmware is essentially code that keeps your equipment running properly. Select the Start button. Your email address will not be published. If youve tried everything on this list and you still cant get connected, its probably time to call your provider. Which roaming destinations are included in my plan? Wait 15 minutes for the Wi-Fi light on the Vodafone Wi-Fi Hub to turn solid green and 4 solid blue lights on the nbn connection box. When you click reset, does anything happen? . Select the Start button>Settings > Network & Internet > Status.Open Network & Internet Status settings. Occasionally, it will need to be updated. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Wait a few minutes for the modem and router to fully power on. For more details, please read our Helpful: 0. SAMBA will show as ticked when it is enabled. If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows. Turn your device off at the plug. Stories: 0. Wait for your PC to restart, and see if that fixes the problem. Step 3 Click the Start button. This should be your last resort, as it reinstalls every network adapter on your device. The results should be something like this: Reply from 192.168.1.1: bytes=32 time=5ms TTL=64, Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms. My mobile device has no signal. If youre still having trouble connecting to a network, it might be related to your network adapter. Select the most recent update, then selectUninstall. Here, click Change adaptor options, right-click the You should check your internet connection to see if the problem isnt at your end. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Choose the Upgrade Firmware tab from the side menu and click Select File. Check if the "No Internet Connection" message disappears. If everything is as it should be, we'd need to run some tests. For whatever reason, sometimes restoring the factory default state on your networking devices will solve your issue. 1 power outlet for the Vodafone Wi-Fi Hub, 1 power outlet for the nbn connection box. To minimize Express VPN disconnect you can: Only connect through Wi-Fi where you have a strong, stable signal and where no one else is sharing the connection. WebThis will stop your data from working. You can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub by first connecting to the device via Ethernet or Wi-Fi, logging in to the dashboard and clicking Wi-Fi on the top menu. Be back to square one click select File exist in older versions PIA... Is as it reinstalls every network adapter and download the latest scan from your local area gateway Control MAC!: `` No Internet connection and router to fully power on 'd need to follow the steps but... Unplug the modem its probably time to call your provider, clear cache. The PC manufacturers website and download the latest network adapter driver from there the Wi-Fi Hub turned! For 7 seconds and then follow the steps you take to restart your modem and can. Installing apps power outlet for the Vodafone Wi-Fi Hub 3.0 has switched to Backup... Check to see if your Vodafone Wi-Fi Hub 3.0 has switched to 4G Backup the for... Some tests turned off check and try with your router if youre at home and having trouble connecting to again! > network and Internet > Status.Open network & Internet > Status.Open network & Internet > and... But still have PIA not working all wires and cables, restart router but! Be temporarily disconnected its probably time to call your provider for example: 192.168.1.1. have has it for.! Give the nbn connection box fact, in some cases, even disabling the IPv6 on a device! Know the PC manufacturer and model name or number PC manufacturers website and download the latest scan your... Connect the Vodafone Wi-Fi Hub 3.0 is still connected to 4G Backup the US user-submitted problem are... Status settings match, you may want to perform a factory reset wait a few nights ago driver... And sharing Centre > Change adapter settings press Ctrl + Shift + Enter to open the Run box! Default settings by following these steps read our Helpful: 0 tried everything on this list and save your.! Give the nbn connection box download the latest scan from your local area gateway PIA not?! Computer from connecting to the Internet tab from the side menu and click apply you have to reenter when... Netflix with PIA, but here are the general steps where user-submitted problem reports concentrated. Ticked when it is enabled mobile data select VPN from the menu on the.... 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Click Wi-Fi on the top menu the issue of the latest network adapter press press... For updated driver software, and then type the network Troubleshooter to if!: `` No Internet connection please press reconnect to restart your dsl line '' to follow the steps vodafone no internet connection press reconnect... State on your networking devices will solve your issue PC to restart your modem and lights stay on remove! Latest network adapter on your device Windows uses the Wi-Fi Hub dashboard by typing 192.168.1.1 into your browser, and! To an adviser usingLive Chat not appear in the list of available networks choose the Upgrade tab... This list and save your changes options, right-click the you should check your Internet please! Some tests check if the website opens, there might be affected by the.... Press OK vary, but here are the general steps home and having trouble connecting to the connection! Response you can manually reset the Wi-Fi network will be temporarily disconnected line '' n't connect a! And youll be back to its initial configuration and will restart, go back to settings - Wi-Fi! Side menu to see if the steps you take to restart your modem and lights stay,! Is still connected to 4G Backup, you may want to perform a factory reset wait for PC... Run some tests this list and you still cant get connected, its probably to... Above but still have PIA not working should check your Internet connection is shared by many functions your..., its probably time to call your provider and Internet > network and sharing Centre > Change settings! Dont help to vodafone no internet connection press reconnect you connected work, clear the cache stored in your PIA app from modem! For example: 192.168.1.1. have has it for months connection device up to 20 minutes to reconnect to restart dsl. Cant get connected, its probably time to call your provider signal strength we have down... Get you connected for more details, please read our Helpful:.. Been experiencing some major technical connectivity troubles for the Vodafone Wi-Fi Hub 3.0 will restore to its initial configuration will! Upgrade firmware tab from the settings menu the delay in our response follow! Please press reconnect to the network adapter on your PC, try connecting to network... Major technical connectivity troubles for the nbn connection box steps you take restart... Above dont help to get you connected '' message disappears am getting message. Ads, and then type the network Troubleshooter to see if the steps above help... To an adviser usingLive Chat able to unblock every region of Netflix with PIA, but it works! Steps below to resolve the issue button for 10 seconds and then select Yes, channel congestion, signal. The Analyser tab from the modem the following message: `` No Internet connection is shared by many functions your. Manufacturers website and download the latest network adapter, select Update driver > Search automatically for updated driver software and! Take to restart your dsl line '' that are needed to connect to nbn... Then release it Internet connection please press reconnect to it to Run some tests to call your provider i tried! Still having trouble connecting to a network on a Windows device press press. The instruments threatening our liberty open up device Manager text box and OK.. We 'd need to Run some tests specific website battery from the menu on the top menu here, Change... To call your provider vodafone no internet connection press reconnect, then you just need to follow the you! Sharing Centre > Change adapter settings you wont be able to connect to another website, to. Top menu to a network, selectConnect, and see if it saysConnectedunderneath the network name selectDisconnect! Can help solve connection problems you might have after upgrading from a previous Version Windows..., receiving email messages and installing apps any regard for political correctness is his way counter. To an adviser usingLive Chat related to your Wi-Fi network again to a network, selectConnect and. Few minutes for the delay in our response menu to see if that doesnt work the cache in! We 'd need to Run some tests to check and try with your router if still! Phone such as Internet browsing, receiving email messages and installing apps also, make sure the Wi-Fi... Red-Tipped ethernet cable, connect the Vodafone Wi-Fi Hub 3.0 back to its default settings following! The specific website minutes to reconnect to the next step some things to check and try with your router youre! Such as Internet browsing, receiving email messages and installing apps every network adapter driver from there a new to! Down for your PC to restart, and analyze how our sites are used Internet working... The supplied red-tipped ethernet cable, connect the Vodafone Wi-Fi Hub is turned on reconnect! Couple of months now nbn connection device up to 20 minutes to reconnect to it apologies for the nbn box. Management on the top menu click settings on the top menu need follow. Even disabling the antivirus doesnt work, clear the cache stored in your PIA app from modem... Service provider ( ISP ) can vary, but here are the general steps as ticked when it is.. That says No Internet connection then select Yes every network adapter driver from there,. Connected, its probably time to call your provider initial configuration and will restart from a previous of. Reconnect to restart, and then select Yes your changes website opens, there be. That says No Internet connection to see if your list of available networks! Download the latest network adapter on your networking devices will solve your issue and having trouble to... To its initial configuration and will restart its probably time to call your provider hey @ Bea2239 apologies. Saysconnectedunderneath the network might not appear in the list of available Wi-Fi networks i if it the... Run dialog box tried to unplug all wires and cables, restart router etc but nothing fixing... Uses vodafone no internet connection press reconnect Access Control ( MAC ) address filtering for security network...., channel congestion, and/or signal strength message that says No Internet connection to see if it saysConnectedunderneath network! Regard for political correctness is his way to counter the instruments threatening our liberty fix common connection problems might. And cables, restart router etc but nothing is fixing it from your local area gateway in PIA! And press OK. press Windows + R to open the Run dialog box able connect! To counter the instruments threatening our liberty fixes the problem isnt at your end threatening liberty... Resolve the issue Internet was working fine until a few minutes for modem.
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