The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'theinfocentric_com-medrectangle-3','ezslot_3',104,'0','0'])};__ez_fad_position('div-gpt-ad-theinfocentric_com-medrectangle-3-0'); Standard Username and Password using ObiHai Software: Some random used default password for admin and user, How to reset the Polycom admin password to default value of 456. When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Optionally, If you have a calendar service, you should use the calendar for this room. You can find this address on the Poly device or using DHCP on your router. Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. Warranty Policy for Australia and New Zealand. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. Poly, the propeller. Configure a new Zoom Room for each X50 or X30 you are installing. As they initially power on, the Studio X50 and TC8 should automatically pair. Enter the device information to register. TO THE EXTENT ALLOWED BY THE LAW, POLY DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Apex provides planning, deployment, and training for various meeting spaces to enable everyone to be seen, heard, and fully participate from anywhere. By downloading any Plantronics, Inc. (here after referred to as "The Company") application, installing or using this application or any portion thereof ("Application"), you agree to the following terms and conditions (the "Terms and Conditions"). In Microsoft Teams or Outlook, create a new meeting with the location set as the new meeting room. Please register your product at www.poly.com/support/. The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. (To navigate to the X50s settings you will need to use a USB mouse.). ApexsIgnite for Microsoft Teams Roomsservice offering will empower your workforce to connect, collaborate, and communicate confidently and securely across boundaries. (The X50 supports dual monitors for larger rooms, optional expansion microphones, and AUX audio in and out.). The device should reboot. press and hold the dial pad keys 1, 3, 5 keys. Obtaining Warranty Support in Another Country. You no longer need a API license to pair your new X50 with Zoom Meetings. In this case, one press of this button will change the Keypad output to capital letters (A->a1). Manage Choices. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. Password: In the password field, you will need to erase existing password info that is in that field and then type: admin & the last 6 digits of the MAC address from the label on the bottom of the X25 . Press Cancel if you receive a starting application prompt. Manage Settings Page 59 Once you enable Polycom Acoustic Fence, you must set up additional hardware to use this feature with your G7500 system. Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller. An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. But I think that can be changed now due to California regulation depending of your software version. Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. To find the IP address on the TC8, just go to the devices settings and the IP address should appear under the systems information. Now that you have the device set up as a Microsoft Teams Room, it is time to test to make sure that everything has been connected properly. Alphabet characters must be entered using lowercase letters, without any colons. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. Change the Video Provider bar to Zoom Rooms. It is best to start with factory settings and than try to repair already configured device. Polycom default username and password (Web Administrator Setting), Re: Polycom default username and password (Web Administrator Setting). The Poly Studio Series is a radically simple meeting room solution that is easy to set up and has rich connection for better collaboration. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. Congratulations! The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. The Poly Studio X series was engineered for collaboration. Related questions. Is there a web interface to make settings? You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. . c)If any court of law, having the jurisdiction to decide on this matter, rules that any provision ofthese Terms and Conditions is invalid, then that provision will be removed from the Terms and Conditions without affecting the rest of the Terms and Conditions. If you are used to setting up older Poly video conferencing hardware for zoom the steps have changed. The dated sales receipt showing the date of purchase is the proof of purchase. The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A). This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. Post answer. Connect the power cable to the X50 and plug into a power outlet. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. I am trying to set up a C60 to control a Studio X50 but I cannot sign in as administrator. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Got nowhere working with Polycom support. Join the meeting on the Room System and on a separate device. Pressing the 1->Aa button will change the input method to the next sequential character. Scan the QR code displayed on the monitor with your mobile device. What Products Does This Limited Warranty Cover? Currently only Android based versions of the above devices are supported. Poly Studio X-series device mode does not work properly when connected to ClickShare . We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. I'm having trouble and hoping someone can help. Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued. Re: Password of Local Admin has changed. POLY IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. In such event, you must immediately delete the Application. To determine the start of the warranty period you may be asked to provide the dated sales receipt showing the date you purchased the Poly product. It should be twelve characters, and look something like '0004F2ABCDEF'. You know the answer? The Studio X50 and Studio X30 don't support IP microphones. You agree to comply with all applicable U.S. and international export laws and regulations. For HP product support, please visit the HP Customer Support site. 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. The following is a general procedure that you can refer to. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please refer to the information provided by Poly in the materials received at the time of purchase. Poly Studio X50 Default Password Quick and Easy Solution. Youll need the MAC address for use in later procedures, so write it down. The Poly Studio X series was engineered for collaboration. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. For example, to produce an F, the 3-key would need to be pressed three-times. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek bar. If an Appspace on-premises server is used, ensure the server time is automatically retrieved by an NTP server. Users will love having the native Teams experience built right in. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. The default password is the Last 6 digits of the device's serial number. If your system uses a TC8 device, Poly strongly recommends updating your system to 3.1.0. a)YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE DISCRETION AND RISK AND THAT THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTY OF ANY KIND. rootmy tv not working stephen newman escape to the chateau; best 357 revolver 2022 joliet patch arrests 2022; how soon can i exercise after cortisone injection in hip rviz fixed frame does not exist; brother crying in dream meaning It ought to be twelve characters long and resemble the string 0004F2ABCDEF. Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". Hi Disler, I remember that I had this also the first time when I connected the Trio to Lens.I have performed a factory reset on the device and started over again.Using the same password for admin on both sites (device and Lens), the first time i was using the default on the device. Waiting is sometimes a solution. What is the default username and password for the Polycom Touch Control panel? This Limited Warranty covers Poly products purchased in original Poly packaging. Plug the HDMI cable into the X50s HDMI1 port, and then plug into your preferred HDMI input port on the TV or display. Enter the MAC address that was previously noted (not case sensitive ) and click Ok.. THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. If the default Polycom password of 456 does not work, or if someone has changed the admin password on the phone, please do the following: Find and write down the MAC address (serial number) of the phone you want to reset. Your rights automatically and immediately terminate without notice from The Company or any Third Party if you fail to comply with any provision of these Terms and Conditions. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from assigning Microsoft Teams Rooms license to a room, out-of-box setup, to signing into Microsoft Teams on the Poly Studio X device.Poly (Plantronics, Inc. formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting anywhere, anytime, every time. Your email address will not be published. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . a)These Terms and Conditions constitute the entire Agreement between you and The Company relating to the Application and govern your use of the Application, and completely replace any prior or contemporaneous agreements between you and The Company regarding the Application. In the system web interface, go to Audio/Video > Audio > Audio Input. As of August 29, 2022, HP Inc. completed the acquisition of Poly. Enter the following for username & password: User: admin2583. Password: 456. On your computer, open a web browser. When prompted, enter the username and password. Once your device successfully logs in, navigate to General Settings > Provider. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). See Update Device Software for directions to update the software on this device. The device should reboot. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. Thanks for your suggestion. I already reseted the password over Lens, but it did not help. After upgrading to Poly VideoOS 3.3.2, and using Teams mode, please sign in to the paired TC8 device using the same Microsoft Teams account and credentials you use on the Studio X Family system since TC8 is now a Teams enabled device. You have successfully set up your Poly Studio X50 and TC8 as a Microsoft Teams Room. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. UnfortunatelyI have made no notes of this event. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. 2023 Plantronics, Inc. All rights reserved. Required fields are marked *. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. Turn on your TC8 Tablet and allow it to pair with the Studio X50. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. You agree that you will not, and will not allow any third party to, (i) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Application or content that may be presented or accessed through the Application for any purpose, unless otherwise permitted, (ii) take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality (including without limitation digital rights management functionality) contained in the Application, (iii) use the Application to access, copy, transfer, transcode or retransmit content in violation of any law or third party rights, or (iv) remove, obscure, or alter The Company's or any third party's copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Application. It is more important than ever to enable high-quality hybrid meeting experiences. Find the phones MAC address. Special but okey. I was including for a test two Poly Trio 8800 into Poly Lens. As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). The best way to see how Junxion Technology can help your business is to schedule a consultation. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. The terms of this Poly Limited Warranty ("Limited Warranty") shall apply to purchases of Poly products. What Is Not Covered by This Limited Warranty? When we log on, go to General Settings > Provider and select a proper provider. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. A proper Provider U.S. and international export laws and regulations entered using lowercase letters without., you will need to be twelve characters long and resemble the string & quot ; or refund for test! The above devices are supported it is best to start with factory Settings and try... Deployment, and Studio X30 is equipped with a Web browser to the sequential... Right in t support IP microphones long and resemble the string & quot ; connected to.. 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