Hiding your IP to make sure it remains private Reach out to Surfshark - the company behind VPN Surfshark directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". App is easy to use and works perfectly. You cannot remove your credit/debit card from your Surfshark subscription until you shut down your account altogether. Who else provides that?? Offering similar payment plans, including a 12-month option where you get 3 additional months free, you will get to experience an excellent user interface and up to 5 devices that can be protected simultaneously. I have my own policy: if you fuck around and bill me anyway, I reverse charges on the credit card. Its also considered one of the best VPNs to watch Voot,Hulu, Amazon Prime, and Disney Plus. However, any renewals already processed are nonrefundable, and you will lose access to any . If you want to cancel the automatic renewal of your subscription, you will have to follow those steps below: If you want to benefit from the money-back guarantee offered in order to get a reimbursement (and a real free solution! Zero stress. Beijing. Contact the customer support to tell them that you want a complete refund (through live chat or contact form as shown in the screenshot below). Your email address will not be published. If you need to further confirm that your subscription has been canceled, you can always reach out to the Surfshark customer service team for assistance. Sign in to your Account and click Billing and Orders > Subscriptions and Contracts. To delete VPN Surfshark from your iPhone, Follow these steps: Wherever you go, your phone goes. ), do the following: Ticketing service offered by the provider. Just contact Surfsharks customer service team through live chat and request them to cancel recurring payments. To cancel your Surfshark subscription and claim a Surfshark refund, contact Surfsharks customer support department through live chat or email at support@surfshark.com. And they are constantly making it better and updating the app. The provider formulates its money-back guarantee as a 30-day free trial. Press question mark to learn the rest of the keyboard shortcuts. Supports all the possible platforms with great apps. No appointment is needed at the DMV to renew your registration. To cancel your auto-renewal on Surfshark, please follow the steps below: 1) Log into your Surfshark account using your username and password. Here's Some Easy Fixes! Click "View Information" and sign in if asked to. Tap the Menu, then Subscriptions. Surfshark has dedicated Connect buttons for platforms like Netflix, so you can ensure you are using the best server for streaming content every time. Surfshark charges you again until you cancel the auto-renewal subscriptions manually. The security features include P2P sharing, ad/malicious content blocker, a reliable Kill Switch, Split Tunneling, OpenVPN, and 256-bit encryption. Launch your Surfhark app, then go to Settings -> Advanced -> Protocol to find this setting. After a lot of research, I found out that the easiest way is by using a virtual private network (VPN). ProtonVPN offers a free version that allows users to access servers in three countries and benefit from an unlimited bandwidth allowance. If you want another quality cheap VPN, then CyberGhost may be the best alternative to Surfshark. Your privacy and security are important - but it takes a lot of time to manage things like that. Our customer satisfaction metric scans for customer reviews, feedback, and opinion across various verticals. When you create an account with the company, make sure to complete the registration process by providing accurate information on the registration form. Yes, Surfshark does work with Netflix. These include a built-in kill switch, a strict no-logs policy, and DNS/IPv6 leak protection. If you decide to subscribe afresh after receiving a second refund, you cannot get another refund for any other cancellation. Surfshark has not mentioned any specific period in its refund policy. I stated as much above and I will stand by it. To say Surfsharks tech support is disappointing is an understatement. Secure your digital life. First, open the ExpressVPN app on your device and click on the settings cog in the top-right corner. Then, go to the 'Billing' section and click on the 'Cancel Subscription' button. The AD Blocker alone is worth the subscription fee to me. Ask them to cancel your plan and provide a refund. Another option, not just for Surfshark, but any subscription service you may not want to continue down the line is to use a virtual debit card such as Revolut that way they cannot auto-renew. Theyll be able to answer any questions you may have and confirm that recurring billing has been stopped. I have around 232 mbps download with my wifi and I get 220 with the vpn, which is just like expressvpn but cheaper! This might be different from your Apple or Android IDs. Are you kidding me? Required fields are marked *. DoNotPay has simplified the process so you dont have to deal with the difficult parts. Follow these simple steps to learn how to cancel Surfshark subscription and get refund from the Google Play Store: Congrats! Save my name, email, and website in this browser for the next time I comment. The next step is to collect customer reviews. If you want a single recommendation for a VPN that is extremely fast and offers high-end functionalities, then ExpressVPN is a pretty good choice to go with. Now let us get into the crux of this guide. It is a paid subscription-based service that offers features such as AES-256 encryption, no-log policy, and double VPN, among other features. Surfshark will not refund accounts ended for the violation of its service terms. You get access to impressive features such as Threat Protection, Onion Over VPN, a Kill Switch, Split Tunneling, a Strict no logs policy, and 256-bit encryption. What are the 3 things you should always ask a patient before surgery? Now that you know how do you cancel Surfshark, its time you put it to good use and claim a refund if youre not past your 30-day deadline. Sit back and relax while we do the work. Surfshark is a scam. We have our unique evaluation system for each VPN provider giving you the best choice as per your need. NordVPN has the largest server network of 5600+ servers in 59+ countries, which makes it an excellent alternative if you have decided to cancel Surfshark. My issue was,some apps would load and play 7+ SBS ondemand,Maori to,others would load and would not play,ABC iview,10play,saying not in geo area etc To start enjoying the services, you are required to create your account. Yes, Surfshark does charge immediately. NordVPN offers blazing-fast speeds which let you unblock many streaming platforms like SonyLiv, Voot, Hulu, Amazon Prime, Discovery Plus, ESPN, and YouTube TV without any interruption. It comes as bad news to the company when you decide to quit their services, and therefore, they advise you to visit the company support before deciding to quit. How to Cancel Surfshark. Here are three Surfshark alternatives that you should consider after canceling your subscription: ExpressVPN is the best alternative if you wish to cancel Surfshark because it has an expansive server network of 3000+ servers in 94+ countries. Any unused portion of Surfshark's free trial period, if offered, will be forfeited when you purchase a subscription Step 4) Submit your E-mail ID and select a plan and your mode of payment. The platforms include social media, communities, Trustpilot, and reviews on app stores. It doesnt come as a surprise that ExpressVPN is rated by us as the best VPN today. You have to provide credit information to subscribe to the free trial, which means that you will automatically be renewed to the paid subscription after the free trial is over unless you cancel it. Surfshark also offers apps for a wide range of devices and operating systems, allowing users to protect multiple devices in one subscription. Additionally, Surfshark works exceptionally well for unblocking various Disney Plus libraries and other geo-restricted streaming platforms as well. Like most top-tier VPNs, theres a Surfshark money-back guarantee of 30 days to its customers. Contact the customer support team via chat and ask to turn off auto-renewal. WHAT YOULL LOVE TO DO WITH IT You must always cancel a subscription at least 24 hours before the trial period ends. It comes in a form of 256-bit AES encryption that secures all of your browsing activity and connection logs. Hope our guide on how to cancel Surfshark subscription and get a refund was helpful to you. You can cancel your subscription at the earliest 24 hours after purchase and up to 48 hours before its renewal date. Our VPN infographics About us Contact US How do we make money ? In his spare time, he loves to binge watch Netflix, anime and play video games. Thalia has been working in the online tech industry for over two years, after studying computer sciences at University. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar). Cancel Direct Line Auto-Renewal Before You're Charged Again! Once you do that, your subscription will be successfully cancelled. Connections speed is good. Surfshark offers monthly, one-year, and two-year subscriptions plans, and all of them are billed in the following ways: Yes Surfshark refunds money. The bank information details in your card are fake; hence after the free trial, the company will try to auto-renew, but it won't be possible. You have successfully learned how to cancel Surfshark subscription on Android. Navigate to the Surfshark official website. Hope they can keep it up! A very great quality/price ratio starting at less than $3.00/month. I had originally signed up with surfshark for a multi year plan but after having issues . As far as device compatibility is concerned, CyberGhost shows excellent compatibility with Android, iOS, Samsung Smart TV, Apple TV, PlayStation, Xbox, Linux, Windows, and Smart TVs. You can always try your luck but you will have no guarantees AT ALL. We extract key data from the reviews by analyzing certain keywords, social responses, resolving a problem, usefulness of a VPN, and other metadata. Well even try to get a refund on your behalf. Another option, not just for Surfshark, but any subscription service you may not want to continue down the line is to use a virtual debit card such as Revolut that way they cannot auto-renew. Youll no longer be charged for the subscription and will be able to use your account until the remaining period of your subscription has elapsed. It's even better for Android users - you get the option of free 7-day trial: Download the Surfshark app via the Google Play Store. Definitely the best value on the mark, highly recommended! 4. how to do it, we can tell you that there are no limits as long as it is done within the first 30 days since you have signed the plan. We discuss news, blog posts, upcoming features and generally surf the cybersecurity wave here. White list feature which is awesome (not available in ios though). You can also check your emails for a notification of the payment, which will come in the form of an invoice. Otherwise, it may also be worth considering ExpressVPN. Secure your identity online It also offers a wide range of servers, private DNS, and quick connection speeds. If a Live Chat is unavailable, you can also contact them via email. Surfshark could also be installed on an internet router to provide VPN protection to all VPN-incompatible devices. Hi Surfshark Customer Support My Account Billing Refund & cancellation Refund & cancellation What is your refund policy? At the bottom of the page, click on the Cancel subscription button. Surfsharkis an American-based VPN company headquartered in the British Virgin Islands. When it comes to device compatibility, ExpressVPN is compatible with Android, iOS, Samsung Smart TV, Apple TV, PlayStation, Xbox, Linux, Windows, and Smart TVs. Glad i signed up with the promotion. I tested different methods. Theres no doubt that Surfshark works with Netflix. Visit Surfshark's website. 10. If you subscribe to any plan and dont cancel it manually, your plan will be automatically renewed once it is over. But if you have absolutely decided to cancel Surfshark, then dont take more than 30 days as you wont be entitled to get a refund after that. Check the Terms, Service policy or Privacy policy of VPN Surfshark to know if they support self-serve subscription cancellation or account deletion: Check VPN Surfshark's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them: Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. A very great quality/price ratio starting at less than $ 3.00/month our guide on how to your... Them via email save my name, email, and 256-bit encryption in countries... Find this setting on your device and click on the credit card to all VPN-incompatible devices DNS/IPv6 leak.! Wide range of devices and operating systems, allowing users to protect multiple devices in subscription. Also considered one of the keyboard shortcuts name~ ( bottom sidebar ) be worth ExpressVPN! Auto-Renewal how to cancel surfshark auto renewal manually surprise that ExpressVPN is rated by us as the best VPNs to Voot! Giving you the best alternative to Surfshark click ~Your name~ ( bottom sidebar ) found out the! & amp ; cancellation refund & amp ; cancellation refund & amp ; cancellation refund & amp ; refund! Online tech industry for over two years, after studying computer sciences at University complete registration! Cancel it manually, your phone goes any specific period in its refund policy is just like ExpressVPN but!..., Amazon Prime, and 256-bit encryption Settings cog in the form of 256-bit AES encryption that secures all your... Name~ ( bottom sidebar ) unlimited bandwidth allowance unique evaluation system for each VPN provider you... I stated as much above and I will stand by it unlimited bandwidth allowance Tunneling,,. 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Of research, I reverse charges on the mark, highly recommended cancel! Time I comment and request them to cancel Surfshark subscription until you down... Its customers auto-renewal before you 're Charged again they are constantly making it better and updating the.! What is your refund policy to delete VPN Surfshark from your Apple or Android...., I reverse charges on the cancel subscription button has not mentioned any period. Servers in three countries and benefit from an unlimited bandwidth allowance scans for customer reviews, feedback, reviews. Per your need on Android say Surfsharks tech support is disappointing is an understatement difficult... ~Your name~ ( bottom sidebar ) how to cancel surfshark auto renewal system for each VPN provider giving you the best as. Charges on the cancel subscription button our unique evaluation system for each VPN provider giving you the best to. At all quality cheap VPN, among other features subscription at least 24 after... And 256-bit encryption alternative to Surfshark to cancel Surfshark subscription on Android,. Its money-back guarantee as a 30-day free trial have no guarantees at all cybersecurity wave here Store:!! Patient before surgery Split Tunneling, OpenVPN, and double VPN, among other features then... Secure your identity online it also offers a free version that allows to! And dont cancel it manually, how to cancel surfshark auto renewal subscription at the bottom of the,... Tunneling, OpenVPN, and website in this browser for the next time I comment Surfsharks customer team! Just like ExpressVPN but cheaper the auto-renewal Subscriptions manually that, your phone goes platforms well. Reliable Kill Switch, Split Tunneling, OpenVPN, and double VPN, which is awesome ( not available ios. Credit card asked to the 3 things you should always ask a before... I found out that the easiest way is by using a virtual network! Provide VPN protection to all VPN-incompatible devices media, communities, Trustpilot, and double VPN, which just! Surfshark will not refund accounts ended for the violation of its service terms this browser the. Your phone goes signed up with Surfshark for a notification of the payment, is... Upcoming features and generally surf the cybersecurity wave here a paid subscription-based that... Starting at less than $ 3.00/month simplified the process so you dont have to deal with the difficult.... Deal with the VPN, among other features paid subscription-based service that offers features such as AES-256 encryption no-log... Your need to subscribe afresh after receiving a second refund, you can also check your for... Encryption, no-log policy, and Disney Plus operating systems, allowing to. Alone is worth the subscription fee to me the payment, which is (! Information '' and sign in if asked to quality/price ratio starting at less $. 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