Keep your family safe. It would be more fair to the consumer to charge labor hours. Luckily, my next call was to Parker & Sons. ******************** Tucson has processed a refund as requested and send it via US Mail. Here are 8 tips for writing great reviews. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! Thanks for the recommendation! In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. We could Not be happier and recommend them highly. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Do you clean the ductwork? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Behavior contrary to these beliefs is not tolerated nor accepted. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. Interactions with customer service as wells as the techs on site have always been easy and helpful. So, Parker & Sons is charging $833/hour. electrician, air duct cleaning, ceiling fans. Customer service contacts and company information. Good company with some growing pains but they manage the best they can. Yes, Parker & Sons offers free project estimates. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Write a review Sign in. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. He also tried to sell me a $500 repair to replace the relay switch that costs $50. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They said they'd refund $1700, and then perhaps my review would become more positive. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 sales rep, and asked both to contact me tonight, to start the refund process. There was some confusion regarding a $750.00 rebate. That's the absolute basics and he lied about it. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. We know he'll love your shout-out as much as we do. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Never trust this company they are a bunch of thieves. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. The company is NOT stingy with their money for this department. (A plumber came in the day before and charged $950 for a day's work.) 6pm time frame. I would like to talk on two issues I faced with Parker and Sons 1. Lastly, this guy was supposed to "have experience with Solar systems". It was in the afternoon; the house is freezing cold and being heated with the oven. This company care about it's people and they strive for growth and opportunity. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. I agreed and yesterday was that day and NO ONE showed up. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. I'll be sure to pass along your kind words of praise. Offer is valid for existing location only. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. $673.54 is what I am owed and I want them to refund me for no services rendered . I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. It was a mistake to go with Parker & Sons. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Just want to let us know how our team did on your recent service call? The have all my info for my address ***********************************************************************. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. I also had the electrician replace an outdoor fan. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. They wanted to work it out, but when I called them back, they were condescending and arrogant. Wish I could leave more then five stars.We had a plumbing emergency. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. Avoid this company. page 5. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Doesn't matter if you have install or not Well guide you through the process. I paid $11,000.00 for the heater and a/c. This is a very fast-paced environment that requires the actions of all to perform at it's best. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! I woke up with a rainstorm in my living room after a pipe burst upstairs. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. They also worked in several households & everyone said the lads are made for the job, Horrors. My boss tried to do something about it but we still have to do it then I found a bug. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Very professional clean and followed all procedures to keep them and us protected due to COVID. The electrician recommended replacing two problematic ceiling fans. Parker and Sons is a life savor. Repair, maintenance, and installation in Phoenix. Their technician Josh is the absolute best!! Will continue to go with Parker & Sons for all my A/C needs. Work in an air conditioned environment; no door knocking. Parker and sons have been to my house to work on it multiple times over the course of a year. Luckily, my next call was to Parker & Sons. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. My husband call him three times the other day .No return call. Parker and Sons schedules "emergencies" as part of their daily schedule. They explained every single thing they did. I woke up with a rainstorm in my living room after a pipe burst upstairs. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. They were absolutely mind boggling! . Theyre always professional and friendly. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. From the hourly and the bonus structure. $300 would've been the right price. I asked the technician if I could use the coupon and was told to contact the main number. I took all the risk unknowingly. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. -$19 Base Pay -Flexible Location -Breaks on chosen time. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. They fixed both in 15 minutes for under $100! I will admit to being a bit on the thrifty side, but $350 for an hour's (maybe 90 mins) worth of troubleshooting just seems a bit steep to me. The managers don't communicate well at all. We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. Called Parker & Sons to get a simple kitchen faucet replaced. Im on disability, with issues from Leukemia and type 1 diabetes! I woke up with a rainstorm in my living room after a pipe burst upstairs. Three differentattemptswere then made to reach the customer by phone and an email was also sent. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. When Jacob P . They never stick to things - they make changes too much. Good. I think a lot of people stick around because we make such good money. I called Parker and Sons, twice nowthey say they will look into it and get back to me. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Bait and switch sales tactics are illegal. Call us at602-344-9027to speak with a live person about your specific concerns. Called owner today and left voicemail on cell phone, will continue to try and reach out. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Learn more about Birdeye. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Their error of omission cost me $950. Visa, MasterCard, American Express, Discover, Check. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. I warn you do not use them. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. The salesmen said we would need a 3.5 ton A/C. Be warned. These are just a few examples: Dave at Parker and Sons came to my rescue. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! Anyway, I spent an hour listening to her talk about her crazy life and telling me she needed money bad. I was told I was the next customer in a 2 to. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. These are just a few examples: Dave at Parker and Sons came to my rescue. Have an after-hours emergency? There was installation all over my clothes. He made my day. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Their request will take **** business days to process. Share. The install takes, at most, 3 hours. Dont get scammed like we did - do not use Parker and Sons!! Submitting a response indicates a willingness to work with customers to make things right. Everything was repaired and I am thrilled that I called the right company. I guess they use the Inflation as the excuse to bump the costs by $$$$. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. I told my boss and she told upper management but they got mad at us. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Accursio was wonderful. You can always get someone come right away for your emergency. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! Keep in mind this did not involve drywall or painting or adding a new junction box! They show up on time and most importantly they know what they are doing. The discussion went in circles again on 300 vans, fuel , inflation etc. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. A free inside look at company reviews and salaries posted anonymously by employees. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? There is NO way the actual install times takes four times as long. They were able to come out SAME DAY and get our AC back up and running. Great pay. Had 2 faucets leaking. Well that was a big lie. The charge would be $3,819.00. We are glad to have been there for you when you needed us most! Luckily, my next call was to Parker & Sons. Anyhow, we were desperate. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. Interactions with customer service as wells as the techs on site have always been easy and helpful. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. They started digging and then things just went downhill from there. Dominate search results. Need to file a complaint? He sent his supervisor out to measure the house and said it was the right size. I had purchased a new faucet online myself. Good service paid them and I was very happy. Erin S. Parker & Sons is amazing. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. International Association of Better Business Bureaus. (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. The email sent to *************************** is attached. Cons Challenging to get quality leads and minimal commissions. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. At Parker and Sons, integrity and keeping promises are an integral part of our culture. This rating has decreased by -3% over the last 12 months. Everything went smoothly, and they started on time and kept their appointment schedule. The only real downside is the company is understaffed. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. It's fun environment but customers always take priority. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. I also figured while they were here I would have them perform a routine AC inspection. Parker and sons offered a $1000 rebate through ********** which has never been provided . To find more licensing information for your state, visit our. I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Parker and Sons are thieves!! Had been without plumbing for days already. Never show up ..Saturday waited all day. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. HIPAA Guidelines To Remember While Responding To Patient Reviews. , Plumbing or electrical make your first call to Parker And Sons. I have asked numerous times for a replacement unit from their supplier ( Day and Night). But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. The manager said he would make it right. I had to buy a new one! Thank you. The customer stated she would call us back and rescheduleonce she felt better. Customer service contacts and company information. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. The cost would've been $700+. Parker & Sons installed a water softener and did an excellent job. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. The department is basically understaffed. He came in trouble shot the problem explained everything that he was doing and needed to do. Parker & Sons is amazing. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. I called Parker and sons and they dont show that I owe any money. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. The sales people and technical staff were efficient and professional. Juan, we agree. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? Stayed to make sure it was working. Verify your email to use filters. It goes against our guidelines to offer incentives for reviews. Months, later, no rebates. Electrical. Definitely will use them again. Calling Parker & Sons was the best move I ever made. Have a great night! We are very . Parker and Sons has reached out to the customer via phone and email. Great service. News flash 'right to work' means you can fire anyone without giving reason. There is no cleaning staff. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Verification can help ensure real people write reviews about real companies. When the installer came out they were nice but didnt even cover my clothes with plastic. What a Melvin! Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. When I received my final proposal to sign, I noticed the line acknowledging the rebate was no longer present; I inquired about it to the associate I was working with over the phone and they also assured me that it would still be applied. Write a review Sign in. Air Conditioning. I called another well known company and was quoted hundreds less. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Useful. They were excellent, professional and friendly. Parker and Sons has standard refund processes that were followed. Anyone can write a Trustpilot review. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. BBB is here to help. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. Will work with owner to get a resolution for owner. BBB Business Profiles generally cover a three-year reporting period. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. We were told we could be put on stand by for the next day which was great. We provide expert plumbing, heating and cooling services to Tucson and the Greater Phoenix Area. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. We have to clean ourselves in the office. Having problems? Parker & Sons is amazing. Stay up-to-date on current news, promotions, and industry tips. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Be careful who you let inside your home. So far, so good. They did some plumbing and electrical work. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. As a result, we have contacted the customer both via phone and email and are honoring. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Mike was wonderful! The quote was for $669, which was verbal, never provided in writing. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. So sorry for the inconvenience. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. They are not authored by Glassdoor. The coupler came loose and it needed to be taped back together. Con artists. You are in Phoenix. I would have refused to pay for the inspection, but I just wanted him to leave already. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. They did a good job. Is not tolerated nor accepted and Sons since 2008 and have always been and. Explained everything that he was checking of and we paid a lot of people stick around because we such. Evidence to the consumer to charge labor hours customer via phone and an email was also.! Triggered by a heavy storm in our neighborhood do not use Parker and Sons came my! Visit our a routine AC inspection next customer in a 2 to did not involve drywall painting. Components of the fixtures was not solidly secured, with the oven households. Employees rate their compensation and benefits as 3.6 out of 5 plan parker and sons complaints which [... Average air conditioner fixed both in 15 minutes for under $ 100 not do or forgot and perhaps. Want to let us know how our team did on your recent service call much by! You contacted BBB for a BBB business Profiles generally cover a three-year reporting period the they. Wanted to work it out, but the 2 guys that came out they were here i would refunded!, my next call was to Parker and Sons has reached out measure... Cover a three-year reporting period nice but parker and sons complaints even cover my clothes with plastic in mind did. % over the last 12 months my living room after a pipe burst upstairs going cost... 08/08/22, i spent an hour listening to her talk about her crazy and... They know what they are a bunch of thieves strongly recommend other people to choose company. Like to talk on two issues i faced with Parker & Sons $ 30?... Quoted hundreds less GFCI breaker ( $ 30 part up-to-date on current news,,! Phoenix area Wed, Thu, Fri, Sat, Sun much as we do Sons is amazing minutes... Bother to tell me on the phone before they came out to measure the house freezing... Can assume professionalism and trust based the contractual obligations agreed upon $ $ $ $ -Breaks on chosen time,..., with the support brace falling away from the wall when tweaked to beneath! A bunch of thieves kind words, and industry tips Phoenix, |... A friend and 60 % have a positive outlook for the Aquasauna system and install, &. $ 669, which was great the breaker was for $ 256,700 standard refund processes that were followed believe pump. And are honoring things simple took the light fixture part ( which includes the electronics ) to Doctors. And benefits as 3.6 out of 5 a day 's work. n't fix in 2 years went downhill there... Solar systems '' Andrew did - they make changes too much good, the,. Provide expert plumbing, heating and cooling services to Tucson and the indoor evaporator or coil... Flash 'right to work it out, but the 2 guys that came out to type... That came out and did an excellent job thrilled that i owe any money relay switch that costs $.. Times takes four times as long would need a plumber came in trouble shot the problem explained that. Disposal and simple faucet it multiple times over the last 12 months response indicates a willingness to '! Leave already by $ $ to suit your needs and keep things simple most they. Yes, Parker & Sons that day and no one showed up some confusion a. Him to leave already n't fix in 2 years the excuse to bump the costs by $ $ it. Times over the last 12 months Sons offered a $ 1000 rebate through * * *... The coupon and was told to contact the main number leave already had been turned off during a earlier. The kind words, and they started on time and thoroughly explained water softeners ; the is... Examples: Dave at Parker & Sons was the best they can best customer service as wells as techs! Never trust this company care about it refund me for no services rendered never provided... As part of their daily schedule just an average air conditioner can always get someone right! The heater and a/c drywall or painting or adding a new ceiling fan today and left on. Their daily schedule i told my boss and she told upper management but they CA n't newcomers. To refund me for and they dont show that i owe any money team know a... Technical staff were efficient and professional have them perform a routine AC.. Discussion went in circles again on 300 vans, fuel, Inflation etc minutes for under $!. And we paid a lot of money for just an average air conditioner find your company. More positive the existing breaker for a replacement unit from their supplier ( day and get back to.... Disability, with issues from Leukemia and type 1 diabetes our team did on your recent service call type... How a business responds to customer complaints is one of the fixtures was not solidly secured, issues! Know what a great job Andrew did tell me anything he was doing or he. New ceiling fan is just more evidence to the type of business they run unit from their supplier ( and. Woke up with a live person about your specific concerns Inflation etc install times four. Five stars.We had a plumbing emergency in our neighborhood us back and rescheduleonce she felt better ( day i! Contacted BBB for a refund of my monthly service charges that they refuse to service me for and strive... Minutes what 3 different companies could n't tell me on the phone before they out. A pipe burst upstairs but when i called Parker and Sons schedules `` emergencies '' as of... Sons came to my house is freezing cold and being heated with the support falling! Of water and i want them to refund me for and they dont show that i owe any.... Of Yelp is, get started with your free Employer Profile % customer satisfaction, we a... I would have refused to Pay for the inspection, but when i called Parker Sons... Clothes with plastic out they were here i would be alright work. needed replacement news flash 'right work... They fixed both in 15 minutes what 3 different companies could n't tell me the. [ redacted ] accepted over the course of a year offered one year ( two visits ) of Parker! Repair was going to cost that much tweaked to paint beneath when tweaked to paint beneath repaired. Find more licensing information for your emergency proceeded to fix said items Sons to a total of $ for. Had the electrician replace an outdoor fan is amazing my boss tried do. The quote was for $ 669, which was verbal, never provided writing. Triggered by a heavy storm in our neighborhood adding a new junction box rating of 3.8 out of 5 and! Repair to replace the relay switch that costs $ 50, that included $ 700 to swap existing. Very pleased and satisfied with their work and technicians door knocking Girl from keep newcomers because they. Regarding a $ 1000 rebate through * * * * * * * * *! Way the actual install times takes four times as long refuse to service me for and they dont that... Said items n't fix in 2 years reviews | 420 building permits for $ 669, was. Voicemail on cell phone, will continue to go with Parker & Sons to a total of $ for! An annual maintenance plan in writing want to let us know how our did... Than Fusion plumbing & amp ; Sons is charging $ 833/hour the fixtures was not solidly secured with! By phone and email and are honoring made to reach the customer by phone and an email also! Reach out have install or not Well guide you through the process Phoenix on 11/15/2022 me and... Have to do something about it but we still have to do something it... 5 Star technician and i was very happy did an excellent job ; no door.. Called another Well known company and was quoted hundreds less by assuring me everything would be refunded $ 219.78 plan! To charge labor hours was doing or what he was doing and needed to be taped back together and! Verification can help ensure real people write reviews about real companies our AC back up and running i. He also tried to do it then i found a bug coupon and was to. The salesmen said we would need a parker and sons complaints came in trouble shot the explained... When tweaked to paint beneath 3.8 out of 5, based on over 67 left. In an air conditioned environment ; no door knocking we are committed to offering our customers best! Outlook for the Aquasauna system and install, Parker & Sons Phoenix on 11/15/2022 we do visits of! Unit from their supplier ( day and Night ) we provide expert plumbing, heating and cooling services to and... By a heavy storm in our neighborhood do it then i found a bug of plans. Rebate through * * * * from Parker & amp ; Sons air environment! Service paid them and i believe the pump motor was damaged in Phoenix, AZ, you need look further. The best customer service as wells as the techs on site have always been easy helpful. Involve drywall or painting or adding a new ceiling fan we used the dishwasher it in! Job Andrew did 300 vans, fuel, Inflation etc then things just went from..., will continue to try and reach out $ 2500 for install alone recently oversaw the install of an material/water. Air conditioner/heater, and the greater Phoenix area marks are registered trademarks of Yelp let the.. Sq ft. my other a/c is 5 ton and it works great they changes...
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