The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. Semi-private setting for you and your guests with customized seating and set-up. Moon Palace Cancunoffers 2 fantastic group promotions, both of you can be used together, and combinable with the Tropical Sunset, Pure Paradise, Divine& Tropical Traditions Wedding Packages! The water park is fun. Customize every detail with countless options that make your wedding uniquely you. Wedding package cost is applicable to 2022 & 2023 bookings. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. The resort is HUGE. In our Path To I Do platform, you will be able to: Explore available Destinations and Resorts 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. Message this venue now to check their availability and receive more information. WebUp to $1000 Cash Wedding Gift. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Review collected in partnership with this hotel. This is one of the most family friendly resorts Ive ever been to. The longer the guestlist, the more the credit you have to customize your destination wedding. The weather was perfect (temp ~high 70s/low 80s). The best part? The Golf suites at Moon Palace Cancun do not have access to wireless internet service. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. Customized seating and set-up for you and all your guests. Apreciable polinaku75,Thank you for your preference. An excellent option for a diverse destination wedding guest list with friends and families from all walks of life. She is so sweet and friendly. The resort offers so much in terms of activities, entertainmentand luxury, you know that while your day is perfect, your friends and family are having a holiday of a lifetime too! Whats more, youll have a wide variety of entertainment choices plus plenty of options for brides at Awe Spa, the largest spa in the country. Your email address has been confirmed, you should receive an email further instructions shortly. WebHoneymoon Wishes Wedding Website and Bridal Registry; CD system available for ceremony; Services of a Wedding Coordinator; Witnesses if required; Complimentary Honeymoon Package; Check Availability. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! If you have forgotten the email address, or require further assistance, please reach out to our support team. Review tags are currently only available for English language reviews. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. VIEW RATES. We will be back! I would like to thank Rosaura for taking care of your needs along with her extraordinary team! However there are golf carts and shuttles available all the time to take you wherever you need. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. Each has a swim up bar and most have a restaurant. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. What are you most excited for on your wedding day? He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! We also really LOVED the kids playroom near water park and wired lounge in main lobby. Hair/Makeup: Awe Spa Salon services Minimum stay 4 nights. Earn $20 USD in Wedding Credit per room per night for these essentials and more. You can get a bike for an hour and since the resort is so big (including Nuzuc and Sunrise) you can get a great workout riding the bike. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. Crystal our server brought a amazing Birthday Cake with candles that ive never seen before and the Chef made platters of food that was a feast for your eyes as well as our tastebuds!!! He remembered that I like White Wine with lunch and ran of the retrieve Glass Wine Glasses !!! Miscellaneous Amenities. All rooms allow up to 2 adults and 2 children max. Earn $20 USD per room, per night, for every room you and your party book! Check out our video: At over 600+ rooms, Large Resorts offer vacationers a sweeping landscape of activities, amenities, and space to enjoy their vacations at their own individual pace. An adults-only luxury oasis of perfection. Earn $20 USD per room, per night, for every room you and your party book! We find Service in general in Mexico is of a higher level compared to other destinations, however the Grand (and palace resorts in general it seems based on some time spent at sunrise and dinners there) to another level. ).Daytime activities around the pools were great - theres something for everyone. Marriage certificate is mandatory to show proof that the couple was married within the last calendar year. Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. This dynamic resort hosts 12 restaurants, offering the finest in international cuisine, and 13 bars stocked with top-shelf spirits. Unique day club and night club for the after-party or bachelor/bachelorette party, Access to Moon Palace Cancun complex with 16 more gourmet restaurants. Do you have any special requests?). 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Hasta la prxima!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Please contact your destination wedding concierge for specific and exclusive resort concessions. I really enjoyed my stay and time at the pool. Lavender Luxe Wedding Package - 2017 PRICE: $3,900 USD. The Baked Ham is amazing!! I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. Book by March 30th2022, for travel up to December 23rd 2023. Not an off-shore call center. It created a lot of distress to try to plan our vacation around dinner time!!!!! Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). If youre too lazy to make it to the pool, you can hop into your personal double whirlpool. Our services are truly free. My kids were given playroom shirts and hats on our last night what a nice touch. To make reservations via the Call Center, please dial. Full Reservations / Users - Mexico and Brazil, Full Reservations / Users - Rest of the World, Culinary delights from 10+ signature restaurants. WebWe can help cover the cost for cakes, floral arrangement, and dcor. The staff at the playroom couldnt do enough for us. Other activities can include swimming with dolphins, a tour around the island, and snorkeling. Breakfast in bed the morning after the ceremony, Honeymoon Wishes Wedding Website and Bridal Registry, White hanging ceremony podium with glass vases with flowers as table dcor, 30 seating pods in a variation of themed drapery, 6 White pergola Shepherds hooks placed down the aisle, 6 White floral spheres with white ribbon hanging from Shepherds hooks, Themed Bridal Bouquet of 12 yellow Calla Lily stems, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremony, $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White hanging ceremony podium with a glass rectangular vase with red flowers, 30 White Chiavari chairs with cushions in a variety of themed drapery, White pergola arbor at top of aisle with pav red Carnations, White pergola at end of aisle paved with red Carnations, Themed Bridal Bouquet with 12 Roses and 4 mini Callas available in white or red, Themed wedding cake with natural flowers in white or red, "S" shaped sand aisle runner lined with sea shells, Themed Bridal Bouquet of 10 Phalenopsis Orchids (white or pink), Themed wedding cake with chocolate sea shells. Its like a giant (cleaner and newer version) of a Chuck E. Cheese or Dave and busters with tons of arcade games, climbing structures, bumper cars, mini golf. You will be directed to the Honeymoon Desk for the proper arrangements. Dinner at Tavolo that evening was very good. We can help cover the cost for cakes, floral arrangement, and dcor. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. There was an error processing the request, please try again. The average cost of staying at Moon Palace is around $450 per person, per night based on double occupancy. I was blown away by how overly accommodating everyone was to our young family. Our guests loved the resort property! Welcome to your family headquarters. Spectacular ocean views at sunset for your perfect wedding day! UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. Ranked among the top resorts of Cancun on TripAdvisor, The Grand at Moon Palace combines elegance, technology and convenience, delivering an all-encompassing immersive experience in The weather was perfect (temp ~high 70s/low 80s). Enquire online or call our friendly advisors, Cancun Earn free room credits to be used towards your wedding! Generally the best food weve had at higher end all inclusives. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Overall everything was absolutely wonderful. The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. Spa in Grand the service could be better. $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more. Picture-perfect sunsets. Sommeliers Roberto & Jorge did their utmost to keep our wine glasses full !!! 30 Seating pods in a variation of themed drapery, 6 White pergola shepherd hooks placed along the aisle, Themed bridal bouquet of 12 yellow calla lily stems, One dinner reservation (with standard restaurant decor), Breakfast in bed the morning after the ceremony, 6 White spider mum spheres with white ribbon hanging from shepherd hooks, White hanging ceremony podium with 1 large rectangular glass vase with white spider mums, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), Aqua blue sea glass gems lining aisle walkway, White calla lily with a peacock feather boutonniere, 30 White chiavari chairs with cushions in a variety of themed drapery, White hanging ceremony podium with 3 glass cylinder vases filled with water and green silk cymbidium orchid stems as table decor, 4 Green bamboo vases with hydrangeas, cymbidium orchids, peacock feathers, and silver curly willows at entrance and end of aisle, Themed bridal bouquet of 2 green hydrangeas, 3 white calla lilies, 3 peacock feathers, and 4 dendrobium orchids, Themed bridal bouquet of 20 roses and 4 cymbidium orchids, 30 white chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with glass bead tear drops hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin, or pipe), White ceremony podium with crystal silver lining, 1 small champagne colored ceramic vase with football mums, and 1 large champagne vase with white roses, 4 white columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white carnations, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11 am; other ceremony hours will incur an additional charge (based on availability), Lavender colored aisle runner with floral appliqu on sides, Honeymoons Wishes Wedding Website and Bridal Registry, 30 Silver chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with lavender iridescent beads hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple roses as table decor, 4 Silver shepherd hooks lining the aisle with a hanging sphere of pink, blue, and purple spider mums, and purple roses, Complimentary honeymoon dinner at select restaurants, Late check out until 6:00pm (subject to request and availability), All components of the Complimentary Honeymoon Package, 50-minute Holistic Massage in couples spa suite, Intimate candlelit rose petal bath in double whirlpool tub*, Daily refreshed mini bar: sodas, bottled water, juices, domestic & imported beers. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. Earn $20 USD in Wedding Credit per room per night for these essentials and more. In previous years these have been held in the Grand Ballroom and we never really liked them but the change of venue has made all the difference.We spent quite a few nights over at Sunrise Lobby as they seemed to have more entertainment on here. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. DJ + Dohl: Magic Mike DJ International Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! A spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. Its very untypical for a Mexican resorts to have great desserts.Cons:1. These 2 group promotions are not combinable with the Collections Package. Close to beach club. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. Please see our partners for more details. My son adored Teresa as well. Multiple room set-up options to accommodate your guest size. Property came highly recommended from our travel agent and wed never event heard of the Grand - though had been to Cancun 8/9 times but always at all different resorts. Resorts compensate us for bookings, and we invest in a better experience for our customers. So needed to comment on those details that bring us back!!! Plus customize your experience with a variety of entertainment choices and bridal options at full-service Awe Spa. We had just over 100 guests. The spa at the Grand was fantastic as always with great service from Pauline. From stunning updos and dramatic makeup to equally gorgeous natural looks, we have it all. The spirit here is a luxury resort within a luxury resort. An ideal resort for a large family wedding, in the heart of the Riviera. Despite size of the hotel we always receive a truly personal service. Sabrina and Monica were our team of wedding planners and they were excellent! Their full-service planning services are 100% FREE! If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. WebYou pay a 16% tax on this and after we went on a few excursions, a few massages and did some minimal shopping in the resort store we were hit with a $592.93 bill upon checking out. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! Pinch yourself, its real, its The Grand At Moon Palace Cancun. Saidy from Awe Princess was amazing with my little girl - she loved her treatments at the new princess spa for little ones at the golf course!The rooms at the Grand are lovely and spacious. VAT NO 810161679. Wow! The Grand has massively improved since we visited when it first opened. Think hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! We had some passing showers one evening during an outdoor event but they didnt last long. Everyone wins! 1 Room. It has many smaller pools. Wedding Ceremony, Reception, Cocktail Hour. This was noticed in pretty much every restaurant.3. WebGrand Honeymoon Suite Enjoy the ultimate luxury for two in this spectacular suite which offers exclusive amenities designed for romance. Plus, enjoy free events and other benefits with our 'More the Merrier' package. The Grand Section offers valet parking free of charge. The longer the guestlist, the more the credit you have to customize your destination wedding. WebFrom sun-up to sun-down, Moon Palace Cancun sizzles with energy and possibility. the people are really what make the Grand so special. Thank you Cesar for welcoming us when we checked in - it was an absolute pleasure meeting you and you run a fabulous hotel. Audio-Visual: Moon Palace AV team We enjoyed spending time there with our kids after dinner. Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. If sand isn't your thing, the garden is a perfect option! We also are certain to mention that a Resort is this quality must be beyond impeccable and you may be confident that the remark on the cleanliness has been properly shared for follow up, this includes also an efficient service and proper facilities. The Grand is everything you hope itll be and More! Yes, your dreams can come true with an all-inclusive destination wedding at Moon Palace Cancun. The pools are heated and delightful. Have no complaints. Dirty showers that are not cleaned and organized after every customer. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. Decorator/Flowers: Moon Palace team WebWe can help cover the cost for cakes, floral arrangement, and dcor. Ask sunnydays4me about Moon Palace The Grand - Cancun, Ask Cecilia L about Moon Palace The Grand - Cancun, Ask Polina K about Moon Palace The Grand - Cancun, Ask Dawn R about Moon Palace The Grand - Cancun, Ask Kerry K about Moon Palace The Grand - Cancun, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 21 websites, We compared the lowest prices from 20 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites. The waitresses in the Grand Lobby were great too, remembering us from previous years from the wellness pool in the Grand and even trying to give me the back of an earring when I lost mine! Located just 10 minutes south of Cancun International Airport on Mexicos stunning Caribbean coastline, the 1,300-room resort opened its doors as part of the five-star Palace Resorts portfolio in 2017. The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. They gave my kids little packages of candy while we were checking in - they know how to win them over! It is indeed a pleasure to have you here and to celebrate with you the union of your lives! I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. Private garden, and snorkeling know how to win them over, can. 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